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Privacy Statement

This privacy statement is to protect the privacy of visitors to our website and is intended to inform you of the ways in which the website collects information, the purposes for which we may use that information, and the ways in which we will protect any information you choose to provide us with.

Any of your personal information will be used and processed in accordance with the Data Protection Act 1998.

Information Collection

We may collect information about you when you request information about us or our services, submit your personal details and/or complete any forms on the website. Unfortunately, the transmission of information via the Internet is not completely secure. Whilst we will do our best to protect your personal data, we cannot ensure the security of your data transmitted to our website. Any transmission of personal data via the website is at your own risk. Once we have received your information we will use strict procedures and security to prevent unauthorised access.

We may collect and process the following types of information:

  • Cookies.
  • Web visit logs.
  • Information voluntarily provided by you.


Our website uses cookies to enhance your browsing experience. A cookie is a small text file of data stored by our website within your browser. These cookies allow us to distinguish you from other users of our website, this helps us to provide you with a good experience when using our website and also enables us to improve our site.

If you have previously browsed our website and no longer wish to accept cookies, please be aware that some cookies may have already been set. You may delete these cookies at any time via your browser by following these instructions: http://www.aboutcookies.org/Default.aspx?page=2

You can control cookies via your browser settings by following the instructions at http://www.aboutcookies.org/Default.aspx?page=1 however if you choose to block cookies then your browsing experience may be affected.

Read more about the individual cookies we use and how to recognise them by looking at the table below.

Cookie Name



As visitors browse and interact with the website, activity such as completing a form is recorded on the web server and this token allows us to refer to the user session data on the server between pages.

More information:



Stores shortcut key preferences between visits


Stores portal state for non-logged in users so that if visitors visit again,portal preferences including portlet positions are remembered.


Stores the consent status of the current visitor for cookies, only set if visitor has consented


Stores order reference for visitors before they login


Stores whether an interstitial has been viewed/closed so it doesn’t reappear for the current visitor


Stores authentication token between visits so visitors (with a user account) don’t have to login on each visit


Stores mobile device visitors' preference for either the web or mobile site


Stores whether the current visitor has already voted in the poll, preventing multiple voting


Stores the ID of the Active Tab as selected by the visitor


This website also uses Google Analytics which, by placing a cookie on your computer, allows us to collect information on how visitors use our site. A cookie is a small text file placed on your computer by your web browser; for more information about cookies go to www.allaboutcookies.org. As described below, cookies are only used to help us to identify ways our site can be improved.

Web visit logs

This website site uses Google Analytics, which places a cookie on your computer. The cookies collect information in an anonymous form, including the number of visitors to a site, where the visitors have come from, the pages they visited, the browser version, the search terms used in a search engine. This site makes no attempt to identify individual visitors from this information. You can opt out of being tracked by Google Analytics across all websites.

For full terms of the Google Analytics process please see the Google Analytics terms of service.

Information provided voluntarily by you

If you complete one of our online forms, we may keep a record or your contact details and your comments, queries or feedback. If kept, the information you submit will be used and stored in accordance with the Data Protection Act 1998.