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If you are injured or unwell but not sure what to do, dialing 111 is a good start.

NHS 111 is a service that makes it easier for you to access local NHS healthcare services. Its open 24 hours a day, every day of the year.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening.

You can talk to fully trained advisers or nurses, who will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best.

When you call 111, you will be assessed straight away. If it is an emergency, an ambulance is dispatched immediately without the need for any further assessment.

111 is available 24 hours a day, 365 days a year and is free to call from your landline or mobile phone.

You can also access NHS 111 services online via the 111.nhs.uk website or try the 'Ask NHS' app available on the App store and the play store.


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